Hear What Our Customers Have to Say

Dorschel got back to me a few hours later stating my top 2 choices were still available. The next day I test drove the the car and loved it! We made the deal at 3:00 and I picked it up at 7:00 the same day. The sales manager and salesperson(s) were very helpful and presented the deal straight up! Absolutely I would buy from Dorschel again.
Mike T.
It was easy to find the used car we were interested in on Dorschel's website. When I showed up the staff found an available salesman right away to help. Matt Camiolo was very helpful without putting on pressure to buy. Everything went smoothly. We love the van and when I need a quality used car again I would like to come back to Dorschel.
Minivan family with kids!
Fantastic service, honest and upfront service writers. Staff was more than friendly. A shockingly good experience. I would recommend them to both friends and family A++ dealer
Dave S.
I went there on a mission, 2013, Toyota Highlander was my target with professional approach, knowledge of product, Joe Roides was expertly able to expedite my experience in a timely fashion. I immediately located on the web the SVU of my choice, seen Joe Roides, all that was left is the paperwork, he expedited the situation to my liking........went home....came back two days later to pick-up my certified Toyota, Highlander. Case closed.
Mary R.
This is our fifth transaction with Dorschel. Hands down, no questions asked, they are the BEST! We HIGHLY recommend them! Call everybody else if you must, but in the end, you'll wind up at Dorschel. Great service, an amazing facility, and people who truly care about your satisfaction. I'll take this opportunity to publicly thank them. Karen and I are extremely pleased!
Lou C.
I haven't purchased a car from a dealership in over 17 years I have always stayed away because of high pressure tactics and the games some dealers play. I told my wife I was going to walk once they started pressuring me to my surprise the pressure never came...NEVER. So, I just purchased my car from Dorschel and the experience I had with my salesman Bill Barish was fantastic .No games, no pressure, yes...no pressure at all, no price haggling, they price very competitively and the price they post is the price you pay no hassles you get a good deal. Who needs the stress...buy from Bill...I will again..
Jim D.
I was nervous about walking in to the show room thinking I would find myself being asked too many questions or even being made to feel out of place. But when the representative approached me with a good smile and a firm but welcoming hand shake. It put the nervous energy on the back burner, even spending about 2hrs and two test drives with him there was not one moment that he made me feel as if I was wasting his time. I believe if I let him we would have driven a few more. But by the time I left the show room I had already made my decision.
Chris S.
Recently I bought a 2013 Toyota Rav4 from Dorschel Toyota. The car had very low milage on it which is what I was looking for. The body is in perfect condition, it was washed & the interior was cleaned before I picked it up. The engine has great acceleration, I can't believe how quick this small engine is! The ride is very comfortable and smooth, and the gas mileage is very good too. The whole transaction went well, and all the questions I had were answered. As I was driving home I noticed that the gas tank had been filled also, Nice! Thank you Dorschel Toyota and Taryn my sales person for making this a Great deal.
Doug B.
Fantastic service, honest and upfront service writers. Staff was more than friendly. A shockingly good experience. I would recommend them to both friends and family A++ dealer
Dave S.
We have purchased our last 3 cars from Dorschel Toyota on West Henrietta Road in Rochester, NY and have all of our maintenance done there. Needless to say, we are very happy with the cars and with the Dorschel service. Our most recent purchase was of a Toyota Highlander. Our sales person, Meghan, was very knowledgeable, friendly and helpful in ever aspect of the transaction. Dorschel gave us an extremely fair price for our trade-in and financing the new car was a breeze.
Harold C.


Dorschel Toyota

3399 W Henrietta Rd
Directions Rochester, NY 14623

  • Sales: (800) 795-1358
  • Service: (800) 795-1358
  • Parts: (800) 795-1358


  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed